Water Problems & Information
Water Leak & Repairs
Water Quality Information for water softeners
Hardness and ph:
May 1st to Oct 1st 224 ppm or 15.71 grains- ph 7.8
Oct 1st to May 1st 148 ppm or 10.38 grains- ph 7.4
Cross Link & Backflow information
help
What are the office hours of operation?
Our office is open Monday – Thursday 9am to 2pm excluding major holidays and occasional personal leave or other water company business that requires our secretary to be offsite.
Office Hours, Location, & Contact Information
The office is open Monday -Thursday, 9AM to 2PM
1717 Badger Way
New Harmony, UT 84757
(435) 586-2526
mswc@infowest.com
How can I become a board member?
Board member elections are held each year. If you are interested in becoming a board member, please call the Mswc office at 435-586-2526.
Can I volunteer?
Yes, please call the Mswc office at 435-586-2526.
Billing
Fees
- Meter hook up/Connection Fee $9500.00
- Annual Fee for Lot
- Connected Lots:
-
- 2023/2024 $789.00
-
- 2024/2025 $947.00
- Non-Connected Lots:
-
- 2023/2024 $698.00
-
- 2024/2025 $838.00
-
- If you prefer not to pay annually, monthly, or quarterly payments plans may be arranged by contacting the office. An additional administrative fee of $4.00/month or $12.00/quarter will be assessed.
- If you exceed your yearly allotment of one-acre foot of water, 325,851 gallons, you will be charged an additional fee of $3.00 per thousand gallons for the first 100,000 gallons and $5.00 dollars per thousand gallons thereafter. Mountain Springs Water Company (MSWC) policy for late payments of more than 60 days is an additional $5.00 or1.5% which ever is more, per month.
Can I pay my bill online?
Yes
If we have a current email on file we will send your invoice to this email. From this invoice there is a “Review and Pay” option.
How do I pay my bill?
You can pay your bill by either dropping off the payment to the Drop Box at the office located to the left side of the front door at 1717 S Badger Way New Harmony Utah 84757, by mailing a check to Mountain Springs Water Company to the same address or by using the “Review and Pay” option from your emailed invoice.
Who can I call about billing questions?
You can call our office secretary Rosemary Wright Monday to Thursday between the hours of 9am and 2pm. The office number is 435-586-2526
Website
Forgot your password?
- You can use the “Reset password” link on the login page and enter in the email address you signed up with. An email will be sent containing your username and a password reset link.
Forgot your username?
- You can use the email address you signed up with to login as the username
- You can use the “Reset password” link on the login and enter in the email address you signed up with. An email will be sent containing your username and a password reset link.
How to update your information?
- Once you are logged in, you can place your mouse on the Logout link on the menu bar.
- An additional menu item will appear below, “Profile”. Select it.
- You will be directed to a page allowing you to update your personal information.
- To return to the main site, select “Mountain Springs Water Company” in the upper left of the page.
How to vote?
The Voting option is only available when the ballot is set prior to the annual shareholder’s meeting.
To vote, you are first required to register. Once registered and approved, you will receive an email with a link allowing you to set your password. If you have already registered, but have not set your password, click the “Log In or Register” link in the menu. Then, select “Reset password?”. You will then be prompted for your username or email address. Upon submission, you will be sent an email with a link to update your password.
The voting menu option will only appear once you are logged in.
